![]() Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. ![]() Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done. When did this behavior begin? If you have an idea you might be able to System Restore back to a point before it began. If no newer driver then uninstall the one presently installed in Device Manager, reached by right clicking the Start Button. While there make sure you also have the latest Chipset, Display, Network, USB and all other drivers, comparing with the version presently installed in Device Manager. ![]() Update the Sound driver from the PC's Support Downloads web page. Choose Sound controller device, then Driver tab, then Roll back if available. ![]() Try rolling back the sound driver in Device Manager reached by right clicking the Start Menu. Run the Playing Sound troubleshooter at Start button > Settings>Update & Security>Troubleshoot. If that's not enough then reinstall it from Option Two here. I'd reset Movies and TV app in Settings > Apps & Features > Movies & TV > Advanced Options > Reset. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.ĭo you have sound in Windows Media Player?
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